Shipping Policy

Last Updated: 24 Dec 2023

Domestic Shipping:

• We offer nationwide shipping within India for all our products.
• Orders are processed within 2 business days. Please note that processing times may vary during peak seasons or promotional events.
• Standard shipping times within India are estimated at 4-7business days. Express shipping options are available for faster delivery.
• Shipping costs are fixed and free if the order value is above INR 1400. You can view the shipping costs at the checkout before completing your purchase.
• Cash on Delivery (COD) is available, and a nominal charge of Rs. 80 is applicable.

International Shipping:

• We are pleased to offer international shipping for our customers around the world.
• International shipping times vary depending on the destination. Estimated delivery times will be provided at the checkout.
• Customs and import duties may apply to international orders. These fees are the responsibility of the customer and are not included in the shipping cost.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Order Delays:

In the rare event of unexpected delays in shipping, we will promptly communicate with you and provide updates on the status of your order.

Incomplete or Incorrect Addresses:

It is the customer's responsibility to provide accurate and complete shipping information. In the event of an incomplete or incorrect address, additional shipping charges may apply.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier and local authorities to file a report.

Returns and Exchanges:

For information on returns and exchanges, please refer to our Returns Policy page.

Contact Information:

If you have any questions or concerns about our shipping policy, please contact our customer service at Shopdop.in@gmail.com.